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Open racenet with clear privacy terms

Open your account knowing how we collect, use and protect the personal data connected to your profile, payments and device.

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racenet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains how racenet handles personal data when you create an account, verify details, use payment options, contact support or adjust account settings. We collect only the details needed to run your account flow, keep payment records aligned with processing checks, protect access and

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answer privacy requests. Payment references from UPI, Paytm, PhonePe and Google Pay may be linked to your account so we can match payments, resolve delays and keep required records. We do not sell your personal data. We may share limited data with service providers that support
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payments, security checks, hosting, analytics or customer care, and we expect those providers to handle it only for the agreed purpose. Your access to any feature depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check privacy contact paths

Privacy requests should reach the team that can act on account data, not a general inbox with unrelated messages.

Email privacy desk Send privacy requests to the email address shown in your account help area. Include your registered mobile number, the data request you want handled and any payment reference only if it is needed.

Live chat escalation Use chat for quick routing when you cannot access account settings. Our team may move the matter to email if your request needs document checks, written consent or a longer data trace.

Account verification Before changing privacy records, we confirm that the request comes from you. This may include a one-time code, account question or payment reference linked to UPI, Paytm or PhonePe.

ACCOUNT CARE

Browse our data handling standards

Our privacy work is tied to real account operations: sign-in checks, wallet matching, support history, cookie settings and records we must keep for security or legal reasons.

Data we collect

We collect account details, contact data, device signals, wallet references and support messages that relate to your use of racenet. We avoid asking for extra data unless verification or account safety requires it.

Payment records

UPI, Paytm, PhonePe and Google Pay references help us match payment activity to your account. We store transaction identifiers, timing and status rather than unnecessary banking details wherever the processor can handle them.

Cookie controls

Cookies help keep you signed in, remember settings and measure page performance. Where choices are available, you can adjust non-essential cookies, though some account and security cookies must remain active.

Access safeguards

We use login checks, session controls and internal permission rules to reduce unauthorised access to personal data. Team access is limited by work role, and sensitive changes may need additional confirmation.

Retention periods

We keep account and payment records only as long as needed for service, dispute handling, security checks or legal duties. After that, data is deleted, anonymised or separated from active account use.

Change requests

You can ask us to correct account details, update contact data or explain what we hold. Some records cannot be changed if they are needed for payment matching, security logs or legal duties.

Discover your privacy questions answered

These answers explain how the Privacy Policy works in everyday account situations. They cover data collection, payment references, cookies, account access, correction requests and how location can affect availability. If your question needs account-specific handling, contact us through the privacy path after signing in or use the account help area for routing.

We collect details needed to create and run your account, such as contact data, login records, device signals, payment references and support messages. We use this data for account access, payment matching, safety checks and service communication.

Payment references from UPI, Paytm and PhonePe are used to match activity to your account, confirm status and resolve payment queries. We keep identifiers, timing and status details rather than unnecessary banking data where possible.

Yes. You can ask us to correct contact details or account data that is inaccurate. We may verify your identity first, and some payment or security records may need to remain unchanged for legal or dispute reasons.

Cookies help manage sign-in sessions, remember settings and measure page performance. You may be able to adjust non-essential cookies, but account, security and payment-related cookies may be required for safe access.

Only team roles that need data for support, payment checks, security work or privacy requests can access relevant records. We use internal permissions and may log sensitive changes to reduce unauthorised handling.

We keep data for the time needed to operate your account, answer disputes, meet legal duties and maintain security records. When those reasons no longer apply, data is deleted, anonymised or removed from active systems.

Yes. Access, eligibility and some account functions depend on local law and are available where local law permits. If a location rule affects your request, we will explain the practical effect on your account data.

Open racenet with clear privacy terms

Check privacy contact paths

Browse our data handling standards

Data we collect

Payment records

Cookie controls

Access safeguards

Retention periods

Change requests

Discover your privacy questions answered

01 What personal data does racenet collect?

02 How are UPI, Paytm and PhonePe records handled?

03 Can I ask for my data to be corrected?

04 Do cookies affect my privacy choices?

05 Who can see my account data inside racenet?

06 How long do you keep personal data?

07 Can privacy access change by location?

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