Reference

Open racenet legal terms for India

We set out the legal terms that shape access, account use and record handling on racenet in India.

India lawLocal accessData useAccount records
racenet Open racenet legal terms for India
CONTACT PATHS

Browse contact paths for legal requests

If you need a correction, a data request or a legal question answered, start from the message form in your account.

In-account form Use the message form inside your account for corrections, access questions or other legal requests. It keeps the request attached to the right profile, so we can verify the record and answer through the same thread.
Profile contact If you prefer email, open the support address shown in your profile and send the same details there. We route legal and privacy messages separately, which helps us match the issue to the correct file.
Written trail For requests that need a written trail, ask for the legal team contact through support and we will point you to the proper channel. That keeps the case clean if you later need to compare dates or responses.
DATA AND ACCESS

Switch to data, cookies and retention

We keep legal requests attached to the account record, not scattered across inboxes, so the reply trail is easier to verify later.

Cookie use

We use session cookies to keep you signed in, remember basic settings and protect forms from repeated submissions. You can clear them in your browser, although some pages may ask you to sign in again before you send a request.

Account checks

When you change profile details or move money, we may ask for a document match so the record stays accurate. That step helps us keep the account trail consistent and meet legal checks where they apply.

Record keeping

We keep selected logs for legal, audit and dispute purposes for as long as the rule or record type requires. When that period ends, we remove or block access so the file is not held without reason.

Change requests

If a detail is wrong, send a correction request from the account area with the item you want changed and any supporting file. We will compare it with the stored record and update it where law and verification allow.

Access control

Your login, device and activity history help us spot unusual access. If you think someone else reached your account, use the same contact path so we can secure it and look into the trail.

Contact trail

For legal, privacy or access questions, keep using the in-account message form or the support address in your profile. We keep the thread linked to your record so each reply stays easy to trace.

Open common legal questions here

These answers cover access, data use, corrections and contact paths for legal matters in India. They may change if local law or our record-keeping duties change, and the fastest reply usually comes when you include your registered email and the detail you want changed. If your case needs a closer look, the account channel lets us match it to the correct file and reply in one thread.

It covers the terms, privacy handling, access rules and contact paths that apply to your account. Where local law permits, we explain how we process records, which actions may need checks and how you can raise a legal request.

Yes, where local law permits. If access is allowed in your state or territory, you can open an account and use the site under the terms shown here. If the legal position changes, we adjust access accordingly.

We use your details to verify the account, keep the sign-in trail, process requests and meet legal duties. We do not collect more than we need for those tasks, and we limit who can view the records.

Send a correction request from the account channel with the detail you want changed and the supporting file, if needed. We will compare it with the stored record and update it where law and verification allow.

Yes. Session cookies help the site remember sign-in state and protect forms from misuse. They do not replace your request, and you can clear them in your browser, though some pages may ask you to sign in again.

If access is restricted, it is usually because local law, verification or account-record checks require it. We keep the reason tied to the case file and tell you the next step through the same contact path.

Use the message form in your account first, then follow the support address listed in your profile if you need a written trail. That keeps the request attached to the right record and speeds the handoff to the legal team.